Examples & effects of operational excellence

It’s hard to trust a company you’ve never worked with before – so here’s a few examples of what we’ve already delivered for other companies.

Process Improvements

£250k additional profit in 12 months

By working to the DMAIC process, stepping back and evaluating the 'what is' state, then making small incremental process improvements revenue was increased massively for a small creative agency

DMAIC process at its best

83% operating cost saving

A team of 12 streamlined to 2 by automating and re-engineering processes meaning the headcount could be distributed to new areas, helping a busy pensions team enormously

Root Cause Analysis


Enhanced learning platform

£4.3 million sales potential enabled within 6 months for a Publishing company as a direct result of designing & implementing a product which delivered personalised content to students

System Training in Action

55% increase in quality

An internal creative team with a low-quality rating was empowered to hit an amazing 97% right first-time score after additional training which improved their briefing system & checking process

Workfront Training Success


Multi-million transformation

Implementing shared service centres globally as part of a group-wide marketing operations transformation to drive more efficiency and maturity business-wide

Read the case study

50% reduction in critical paths

Combining technology & the right people enabled the production of 30million plus campaigns to become fully automated for a FTSE 250 Insurance company

People & Process combined


25% saving on stock supplies

Designing & implementing a procurement system enabled our clients to successfully negotiate a reduction in paper costs whilst delivering the same amount of activity

Supplier Management

80% reduction in waste

Root cause analysis highlighted that only 20% of calls received to a busy team were relevant. Once aware, processes were developed to funnel contacts to the correct area reducing wasted effort an improving customer satisfaction

Root Cause Analysis

Trust that with us, you’re in 

good hands


With over 100 years of combined experience and access to a network of top-class Marketing Operations consultants with broad industry experience, we are able to mobilise and impact your business quickly.

  • Six Sigma certified consultants

  • Lean Specialists

  • Certified Scrum Product Owners

  • Prince II Certifications

  • Digital Marketing Certifications

  • Visual Communications Specialists

  • Certificate in Enterprise Risk Management

  • Business, Law & Finance Specialists

  • Workfront Core & Fusion Certifications

  • Leadership & People Management Experts

Operational excellence is our business and we care about helping out clients to succeed.

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Registered address: Lodge 17, Dunston Business Village,
Stafford Road, Penkridge, ST18 9AB
Registered in England and Wales with a company no. 11945880.
VAT Registered GB 325 2475 14.